Read how the “Royal Borough of Windsor and Maidenhead” is using a low code web and mobile rapid app development and deployment platform to quickly and cost effectively build apps that improve service to citizens during the COVID-19 pandemic.
Getting help for citizens vulnerable to the impact of COVID-19 is the most important thing many government agencies can do in the time of the pandemic. It’s also one of the most difficult things for agencies to accomplish. The vulnerable and elderly need groceries to be delivered, need to be driven to doctor’s appointments, need prescriptions picked up, and much more. And sometimes all they need is to hear a friendly, caring voice on the other end of the line. There are plenty of people willing and able to volunteer to do that, and social workers to do it as well. But local governments often don’t have the resources or tools to connect the needy with those willing to help. And they typically don’t have a comprehensive system to track every request, every contact, and every interaction – and to double-check that people are getting what they require. There is, however, help for any local government authorities who want to do all that. Authorities can use VOLMAPP, an inexpensive, easy-to-use system that connects those vulnerable to COVID-19 to the help they need – and constantly monitors every request and make sure all goes according to plan. VOLMAPP was built using the Alpha Anywhere low code development and deployment platform. VOLMAPP is being used by the Royal Borough of Windsor and Maidenhead and has proven to be tremendously helpful to get help to those most vulnerable to COVID-19.
David MacFarlane, Transformation Project Manager for Adults, Health and Commissioning for the Royal Borough of Windsor and Maidenhead, says this about it: “By using this platform we have managed thousands of contacts with the most vulnerable members of our population, ensured they have received the best support, stored data securely and have returned feedback and analytics to local and national decision-makers. All without a spreadsheet in sight.” He adds that the platform “has allowed quick changes to be made, allowing a fast response to challenges as they have emerged. Considering the small costs involved, the platform has been, and continues to be, a lifeline to those who use it.” One of the outstanding features of this project is that by using the low code platform, the application could be developed and deployed within a matter of months. Also, as has been pointed out, changes can be made and deployed rapidly responding to new feature requests or user feedback. Volmapp can be adapted for any situation where volunteers or teams and resources need to be managed, allocated and tracked. The application was developed by GJStats ([email protected]) a company that Virtual Business Partners has been working with on other apps relating to accessibility audits.
For a guided tour and to get a better sense of how the platform works, download this document.